hbo max is a streaming service that offers some of the best series and the best movies. Like any online content streaming platform, the system can sometimes crash or be a bit unstable, leading to unexpected failures when playing videos.
When the app isn’t working, it’s frustrating not being able to access the content that’s available.
There are many reasons why it can happen, from an endless loading of the content, to an unexpected closing of the app. Despite this, most errors can be easily fixed. If you’re having trouble using HBO Max, check these situations:
– HBO Max does not open: It is a common error that the app cannot be opened. When this happens, the easiest solution is to update the app to its latest version. After the update, it is advisable to clear the cache.
– The system does not load: it’s not uncommon to get stuck at the login screen. This usually happens when the servers are down. To clear up any doubts, it is best to use Downdetector, a program that monitors the problems and reports of interruptions issued against a website or a service to find out what is happening.
– There is no sound: when there are problems with the audio in a movie, it is best to change the content to identify the problem. If only one program is giving problems, the fault comes from the HBO Max platform.
If the impediment persists in all series and movies, it is best to check the sound level in the media player, speakers and any other peripherals that are connected. On many occasions, a faulty or poorly coupled cable could be the cause of the conflict.
– Transmission collapsed: This happens when there are many devices registered with HBO and the app stops working because it has a limit of users. To check this section, simply go to the profile icon, select “Manage devices” and stop the transmission on the computers that are not being used.
– Content is not played: infinite loading screens are frequent, the failure is due to network bandwidth, connection speed and available memory. So, a low browsing speed will make the loading of the content endless.
Here it is best to check that the browsing speed is stable and that it is working normally. One trick that could work is for all users on the network to pause their activity to give priority to playing content on HBO.
– Error 321: The first thing is to make sure that the Internet connection is not blocked and that the HBO Max servers are active. It could also be solved by updating the app and verifying that the service is available in the country. The platform will not launch with a VPN.
– Error 100 and 420: They are common problems in countries where the system is not enabled, unfortunately, when this happens, nothing can be done about it. The inconvenience also arises from using a VPN, so it is best to turn it off.
The IP address can generate errors 100 and 420. The easiest solution is to restart the router and force close the app to start it again when the connection is back.